Privacy Policy
Last updated: August 13, 2026
Our Commitment to Your Privacy
123HBOT believes your personal information belongs to you.
We collect only the information reasonably necessary to respond to you, process an order, and provide support. We do not build advertising profiles, track customers for marketing purposes, or collect personal information simply because we can.
We never sell, rent, trade, license, or provide personal information to another company for marketing, advertising, data collection, or its own independent use.
Information You Provide
Most of the information we collect is information you choose to provide when you:
- Contact us with a question
- Request information
- Place an order
- Ask for customer service, maintenance, or warranty assistance
Depending upon your request, this may include your name, email address, telephone number, billing or shipping information, order details, and information you voluntarily include in your communications.
We do not maintain general customer accounts on our website.
When you place an order, basic contact and order information may be retained in our customer-management system. This allows us to track the progress of your order and assist you later with questions, maintenance, warranty matters, or other requested support. We do not use this information for unrelated marketing.
Information Collected Automatically
Like most websites, our website and WordPress hosting systems may automatically record limited technical information, such as:
- IP address
- Browser type
- Device type
- Date and time of access
- Pages requested
- Basic security and server-log information
123HBOT does not use this information to personally identify visitors, create marketing profiles, or distribute browsing information to other companies. Technical logs may be used when reasonably necessary to maintain website security, diagnose a technical problem, or investigate suspected fraud or misuse.
How We Use Personal Information
We use personal information only to:
- Respond to inquiries and provide requested customer support
- Process, fulfill, deliver, and track orders
- Maintain basic order records so we can assist with future questions, maintenance, or warranty needs
- Communicate with you about an existing order, inquiry, or conversation
- Protect our website, customers, and business from fraud, unauthorized access, or other security threats
- Meet binding legal requirements when legally required to do so
We do not use personal information for unsolicited marketing. We communicate about products or services only when you have placed an order, requested information, or otherwise opened communication with us first.
When Information Is Shared
We never sell personal information or provide it to data brokers, advertisers, mailing-list companies, or unrelated third parties.
Limited information may be provided only when necessary to complete something you have requested. For example:
- A payment processor may receive information needed to process your payment.
- A manufacturer or fulfillment provider may receive information needed to prepare and fulfill your order.
- A shipping carrier may receive your name, delivery address, telephone number, and other necessary shipping information.
- A service provider may securely store order information on our behalf.
These providers receive only the information reasonably necessary to perform the requested service.
They are not authorized by 123HBOT to use your information for their own marketing or unrelated purposes.
Legal Requests
123HBOT does not voluntarily provide customer information to governmental agencies, law enforcement, litigants, or other outside parties.
Information would be considered for disclosure only if we reasonably determined that disclosure was required by valid and binding legal process. We would review such a request carefully and disclose only the minimum information legally required.
As of the date of this policy, 123HBOT has never received or complied with such a demand for customer information.
Payment Information
Payments may be processed by independent payment providers. 123HBOT does not ordinarily receive or retain complete credit-card numbers or card-security codes.
Payment providers maintain their own security and privacy practices. We encourage you to review their policies when completing a transaction.
Cookies
Our website may use limited cookies required for basic website operation, security, shopping-cart functions, and remembering user preferences.
We do not use cookies to sell personal information, build advertising profiles, or provide browsing histories to data brokers or unrelated companies. You may control or delete cookies through your browser settings, although disabling essential cookies may prevent certain website functions from working properly.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Complete and document an order
- Provide requested support
- Maintain warranty, maintenance, transaction, tax, or business records
- Protect against fraud or resolve a dispute
- Meet applicable recordkeeping requirements
Information that is no longer reasonably needed may be deleted or securely disposed of.
Data Security
We use reasonable technical and administrative safeguards to protect the information entrusted to us. However, no website, storage system, or electronic transmission can be guaranteed completely secure.
Your Choices
You may contact us to request that we:
- Provide information about the personal information we maintain about you
- Correct inaccurate information
- Delete information that is no longer reasonably necessary
- Stop nonessential communications
Some information may need to be retained for order, warranty, tax, fraud-prevention, or other legitimate recordkeeping purposes.
Third-Party Links
Our website may contain links to websites operated by manufacturers or other organizations. We do not control those websites or their privacy practices. Information you provide directly to another website is governed by that website’s privacy policy.
Children’s Privacy
Our website is not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13.
Changes to This Policy
If this Privacy Policy changes, the revised version will be posted on this page with an updated date.
Contact Us
Questions or privacy requests may be sent to: